Our Heritage

Founded in 1892 in the heart of London's financial district, Sterling Custody Bank has been at the forefront of institutional asset servicing for over 130 years. What began as a specialized securities depository for the City's merchant banks has evolved into one of Europe's leading custody and fund administration providers.

Throughout our history, we have maintained an unwavering commitment to safeguarding client assets, operational excellence, and innovation in financial services. From weathering the financial crises of the 20th century to pioneering digital custody solutions in the 21st, Sterling Custody has remained a trusted partner to institutional investors worldwide.

Today, we serve over 450 institutional clients including pension funds, investment managers, family offices, and alternative investment funds, with £85 billion in assets under custody across 40+ global markets.

1892
Founded in London
1965
First international custody services
1998
Fund administration launch
2015
Digital platform deployment
2025
£85B assets under custody

Our Mission

To provide institutional investors with the highest standards of custody, asset servicing, and fund administration, combining time-tested expertise with cutting-edge technology to deliver exceptional operational excellence and client service.

Our Vision

To be the custody partner of choice for institutional investors globally, recognized for operational reliability, regulatory excellence, and innovation in asset servicing technology.

Our Values

Integrity, security, innovation, and partnership form the foundation of everything we do. We maintain the highest fiduciary standards while continuously evolving to meet the changing needs of institutional investors.

Sterling Custody by the Numbers

£85B
Assets Under Custody
450+
Institutional Clients
40+
Markets Covered
85
Sub-Custodian Network
99.97%
Platform Uptime
130+
Years of Experience

Regulatory Framework & Accreditations

Sterling Custody Bank operates under the most stringent regulatory oversight and maintains industry-leading certifications

ISO Certifications

ISO 27001 (Information Security), ISO 9001 (Quality Management), and SOC 2 Type II compliance

CASS Compliance

Full compliance with FCA CASS rules for client money and asset protection with daily reconciliation

Capital Adequacy

Tier 1 capital ratio exceeding regulatory requirements, ensuring financial strength and stability

Client Protection

£50 million institutional insurance coverage and FSCS protection for eligible deposits

International Standards

Compliance with AIFMD, UCITS, MiFID II, EMIR, and SFTR regulatory frameworks

Executive Leadership

Our leadership team brings decades of experience in custody banking, asset servicing, and financial markets

Sir Jonathan Pemberton

Chairman of the Board

Former Deputy Governor of the Bank of England with 40 years of experience in financial regulation and central banking.

Elizabeth Hartwell

Chief Executive Officer

Previously Global Head of Custody at a major European bank, with 25 years in institutional asset servicing.

David Chen

Chief Financial Officer

Former CFO of a leading fund administration platform, chartered accountant with expertise in financial services.

Sarah Mitchell

Chief Risk Officer

20 years in risk management and regulatory compliance across custody and investment banking sectors.

Marcus Thompson

Chief Technology Officer

Former Head of Digital Innovation at a global custodian, leading our technology transformation initiatives.

Dr. Amelia Blackwood

Chief Operating Officer

PhD in Operations Management, 18 years optimizing custody and settlement operations at Tier 1 institutions.

Corporate Governance

Sterling Custody Bank maintains the highest standards of corporate governance, with independent oversight from our Board of Directors and specialized committees.

Board of Directors

Independent majority board with expertise in custody, regulation, and financial services

Audit Committee

Oversees financial reporting, internal controls, and external audit relationships

Risk Committee

Monitors operational, market, credit, and regulatory risks across the organization

Remuneration Committee

Ensures compensation aligns with prudent risk management and long-term performance

Awards & Industry Recognition

2024 Custody Bank of the Year

Global Investor Magazine - European Market

Best Fund Administration

Hedge Fund Journal Awards 2024

Technology Innovation Award

Financial Technology Forum 2023

Client Service Excellence

Institutional Investor Awards 2023

Environmental, Social & Governance

Our commitment to sustainable business practices and positive social impact

Environmental

  • Carbon neutral operations since 2020
  • 100% renewable energy data centers
  • Paperless client onboarding
  • Green investment product support

Social

  • Diversity & inclusion programs
  • Community investment initiatives
  • Employee development programs
  • Financial literacy education

Governance

  • Independent board oversight
  • Transparent reporting standards
  • Ethical business practices
  • Robust compliance framework

Partner with Sterling Custody

Discover how our 130+ years of expertise can support your institutional asset servicing needs